Questions? Feedback? powered by Olark live chat software

Routine Maintenance

20170518_Softub-1715.jpg

We are always talking about how easy it is to install and own a Softub and it is true! Softubs are easy! Unfortunately, Softubs are not magical and they do require some routine maintenance. We have put together 5 simple things that need to be done to keep your Softub performing at its best. Don’t worry some of these things only need to be done once a year. It really is easy - we promise.

Drain your Softub

Even with the best water care, your Softub needs to be drained every 3 to 4 months. With normal use, your body oils, makeup, sweat and soap residue all collect in your hot tub water. Draining your tub every 3 to 4 months will get rid of all the unwanted things that have collected in your water. Some of the signs that your Softub needs to be drained are:

  • cloudy water
  • excessive foaming
  • smelly water
  • trouble maintaining water balance

We suggest that you not wait for these warning signs and put draining your Softub on your calendar. That way your water will always be clean and ready for a soak.

Maintain your Cartridge Filter

Maintaining your Cartridge Filter is a simple task that will keep your water crystal clear. Your filter should be cleaned once a month. When you clean it you should thoroughly rinse the filter. We also recommend that you use a filter cleaner to dissolve body oils from your filter. Simply rinsing it will not get rid of body oils and will keep your filter from doing its job. You should also totally replace your filter once per year. Even if it appears to be clean you should still replace it once a year, because after a year of use the fibers will start to come apart, and it won’t be able to collect the tiny particles that it needs to.

Use Swirl Away

Once a year you should use Swirl Away to thoroughly clean the plumbing lines of your Softub. Like all plumbing lines, they will begin to develop biofilm and sludge internally. Using Swirl Away will clean all the biofilm out of your lines. You will want to do this on a day that you are planning to drain your tub because, after adding Swil Away all of that biofilm will end up in your tub. Then, simply drain your tub, rinse it, and everything will be good as new.

Use Aerospace 303 Vinyl Protectant

Aerospace 303 Vinyl Protectant is like a sunscreen for your Softub. How often you need to use it depends on how much sun exposure your Softub gets. If your Softub gets a lot of sun exposure you may want to use Aerospace 303 monthly. With less exposure, you could use it just 3 to 4 times a year. The application is simple, spray it on and wipe it off with a paper towel. (Note: You should never use Armor All on your Softub since it will deteriorate the seams.)

Test the Water

Weekly you will test your water and adjust your chemicals as needed. Routine preventative care is key to the long-term health of pretty much anything, and your Softub is no exception. Keeping your water balanced and healthy is extremely important. If you ignore unbalanced water for an extended period of time you can cause permanent damage to your Softub or liner - and that is not covered under your warranty.

By doing these 5 simple things you can be sure that your Softub will last for years to come and the water in your tub will always be clean, clear and ready for you. If you still have questions about maintaining your Softub, give us a call at 1.800.996.8827 or live chat with us on our website. We are here to help!

 

A Softub photo.jpg